In the event of an emergency, you must contact Travel Assist (in your confirmation policy) immediately.
Lifecycle of a Claim
Step 1: Notified by traveler, family, or hospital
Step 2: Emergency assistance
Step 3: Assess the stability of the traveler for possible return to Canada
Step 4: Ready for claim processing
Step 5: Collect and review claim forms
Step 6: Collect and review medical records and histories
Step 7: Payment approved, partially approved, or denied
Step 8: Subrogation
